ERP Support Specialist (Entry-Level)
Franklin Park, IL
Job Description
As an ERP Support Specialist, you will play a vital role in providing support and assistance to users with ERP processes, data corrections, and troubleshooting. Your position will involve working with relational databases, cleaning and maintaining data integrity, generating reports in Excel, and developing dashboards to support business decision-making. Additionally, you will play a key role in the transition to a new ERP system.
If you are a motivated and detail-oriented individual eager to build your career in ERP and data analytics, we encourage you to apply and be part of a dedicated team at National Lift Truck!
- Provide support to ERP users by assisting with processes, troubleshooting, and data corrections.
- Maintain and clean the ERP database to ensure accuracy and consistency.
- Develop and generate reports using Excel, including pivot tables, XLOOKUPs, and data visualizations.
- Create dashboards to help visualize key business metrics and support decision-making.
- Utilize basic SQL skills to query the database and extract relevant data.
- Work closely with cross-functional teams to improve ERP workflows and processes.
- Assist in the planning and implementation of a new ERP system.
- Document processes, best practices, and troubleshooting guides for ERP users.
- Other duties as assigned.
Preferred Qualifications
- Experience with Salesforce is a plus.
- Knowledge of material handling or manufacturing industry is a plus but not required.
- Exposure to ERP systems (any platform) is beneficial.
Benefits
- 401(k)
- 401(k) matching
- Dental Insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
Schedule
- Full-time
- 8 hour shift, Monday through Friday 8am-5pm
Work Location
- In Person
- Franklin Park, IL
Compensation Package
- Salary $50,000-$60,000/year
- Profit sharing opportunities
Why Join Us?
- Gain hands-on experience in ERP systems and business intelligence.
- Be part of a dynamic team supporting a company-wide digital transformation with opportunity for professional growth.
- Collaborative and supportive work environment.
Looking for a different Position?
We are always looking for great talent! If you’re interested in joining the National Lift Truck team but don’t see an open position that fits your skills and experience, please Contact Us.
About National Lift Truck
At National Lift Truck, we deliver exceptional service and personalized, comprehensive material handling equipment and aerial lift solutions to help industrial, commercial, and construction businesses operate seamlessly and drive long-term success. As a family-owned company with an experienced and knowledgeable team, we aim to build long-term partnerships with our customers by being highly responsive to their needs and consistently delivering quality service and solutions.